The Customer is Not Always Right

[OverdrivePrime]

To quote Ben Affleck in Mallrats... The Customer Is Always An Asshole!

Oh man, these stories are great. Reminds me why I haven't worked retail since college. :laugh:

 

[Storm Eagle]

This could be made up, since the person said they were illiterate, but yeah I agree with on the thing about the customer always being right is bull. I don't use that philosophy for my own personal gain, even when I'M a customer.

 

[HaiTien78]

I remember an old employer of mine back at Target years ago. "You know how they say the customer is always right? Well they are not. If the customer is wrong, they're wrong."

 

[OverdrivePrime]

One of my favorites from that site:
[HIDE]Guess He Couldn’t Beat The Final Boss Beagle
Video Game Store | Los Angeles, CA, USA
Customer: “I need to return this game. It’s too hard for my son.â€

Employee: “Well, miss, according to your reciept, you bought this new. So, all you can do is get another copy of the same thing if it’s defective.â€

Customer: “Who the h*** are you? I’ve never seen you before!â€

Employee: “I’ve been here for close to a year…â€

Customer: “I’ve been coming here for a long time, and I’ve never seen you!â€

Employee: “Well, be that as it may, you cannot return the game. I’m sorry.â€

Customer: “F*** you!â€

Me: “Miss, I am the store manager here and what my associate is telling you is true; you cannot return the game and you need to leave. I will not tolerate you insulting my employees.â€

Customer: “Make me leave, see what happens!â€

Me: “Okay, I’ll just call security. Will that do it for you?â€

Customer: “Call security, I’ll call the cops!â€

Me: “Be my guest… that’d be awesome.â€

Customer: “I’m the store manager of [store] across the street and I’d never treat a customer this way!â€

Me: “Would you break return policy just because someone is yelling?â€

Customer: *leaves in a huff*

[Be, to employee[/B]: “What game was it, anyway?â€

Employee: “… Nintendogs.â€
[/HIDE]

 

[Undrave]

I always say we're not paid to be insulted or made fun of. As long as we're not insulting we have every right to demand a customer leaves for those reasons.

I also like to think a person isn't a customer if its not inside the store XD

During the summer there were many nights with open air show where there was a LOT of people coming into our convinience store. To make sure we're not overwhelmed and end up shoplifted blind I often had to go and make people wait outside for a while until most customers came out. I had to stop one middle aged guy at one point who was about to cut the line. I had to repeat like once or twice that he had to wait in line and he was in total disbelief and really pissed off. It was actually quite funny. All the teenagers were like "Hey we're waiting in line old man! Do the same!" and he was like "Wait in line to enter a convinience store?! You gotta be kidding me!"

In the end he didn't even wait in line.

Bah he probably just want cigarettes...or to ask for our bathroom... 'cept we don't have one (for customers) so it would have been useless anyway.


And Customers are FUCKIN' BLIND! How hard is to to find the fuckin' MILK when we have a huge open front fridge filled with it and you have to walk toward it before you can turn toward the register! GAH!

 

[Ragna "D" BloodEdge]

Yet another reason why retail is a thankless profession.

 

[FreedomR8G6B1]

To quote Ben Affleck in Mallrats... The Customer Is Always An Asshole!

Hey, that's on the corkboard and lockers at my job...:buttrock:

 

[Undrave]

And you know what I hate? People NOT ANSWERING THE QUESTIONS you ask them!

Like

Customer: "I want some bus tickets."
Me: "How many?"
Customer: "Adult fare."

Or

Customer: "A pack of red Accord please." (cigarette)
Me: "Regular or king size?"
Customer: "The red ones."

 

[Punk]

One of my favorites from that site:
[HIDE]Guess He Couldn’t Beat The Final Boss Beagle
Video Game Store | Los Angeles, CA, USA
Customer: “I need to return this game. It’s too hard for my son.â€

Employee: “Well, miss, according to your reciept, you bought this new. So, all you can do is get another copy of the same thing if it’s defective.â€

Customer: “Who the h*** are you? I’ve never seen you before!â€

Employee: “I’ve been here for close to a year…â€

Customer: “I’ve been coming here for a long time, and I’ve never seen you!â€

Employee: “Well, be that as it may, you cannot return the game. I’m sorry.â€

Customer: “F*** you!â€

Me: “Miss, I am the store manager here and what my associate is telling you is true; you cannot return the game and you need to leave. I will not tolerate you insulting my employees.â€

Customer: “Make me leave, see what happens!â€

Me: “Okay, I’ll just call security. Will that do it for you?â€

Customer: “Call security, I’ll call the cops!â€

Me: “Be my guest… that’d be awesome.â€

Customer: “I’m the store manager of [store] across the street and I’d never treat a customer this way!â€

Me: “Would you break return policy just because someone is yelling?â€

Customer: *leaves in a huff*

Me, to employee: âWhat game was it, anyway?â€

Employee: “… Nintendogs.â€
[/HIDE]

:laugh::rofl2:

 

[VengeanceGOD]

Or, working at a movie theatre:

"Yes, we'd like two tickets."
"To which movie, sir?"
"Uhhh........"